Pet Sitting NZ:Pet Care Commitment Code of Conduct
What is the Pet Care Commitment Code?
The Pet Care Commitment Code is an agreement that outlines the professional standards of care for pet sitters. It ensures that pet owners can confidently choose a qualified professional who adheres to high standards of pet care, and it provides pet carers of all experience levels with a clear framework to guide their work. By following the code, members demonstrate their dedication to the profession and commitment to the highest standards of pet care.
Who Created the Pet Care Commitment Code?
The Pet Care Commitment Code was created by Pet Sitting NZ and has been reviewed by a range of professionals within the pet care community, including dog trainers, vets, and other pet care experts. This collaborative process ensures the code reflects best practices and industry standards for pet care in New Zealand.
Why Does Pet Sitting NZ Have a Code of Conduct?
As the PSNZ community grows, we have a responsibility to ensure all members are professional and familiar with their duties. The code sets clear expectations for both pet sitters and pet owners. It provides pet sitters with the tools to deliver high-quality service, while offering peace of mind to pet owners who are trusting their pets to someone else’s care. By adhering to this code, members demonstrate a commitment to professionalism, consistent pet care practices, and a focus on animal welfare.
Why is the Code of Conduct Important?
The Code of Conduct is vital in setting clear expectations for both pet sitters and pet owners. It helps ensure pet owners can confidently choose a professional who adheres to high standards of care and provides pet carers of all experience levels with a clear framework to guide their work.
Our code reflects compassion for animals, prioritises their welfare, and respects the rights and preferences of pet owners. By following the code, members demonstrate their dedication to the profession and commitment to the highest standards of pet care, in line with local council and government recommendations. This not only reflects our ethical responsibility but also ensures that every member is actively contributing to the professionalism and consistency of the pet care industry in New Zealand.
Who is the Pet Care Commitment Code for?
The Pet Care Commitment Code is required for all members of Pet Sitting NZ, including free pet sitters, individual and business pet sitters, and our Purrfessional members. It is a key part of your membership with PSNZ and ensures all members adhere to the same high standards of pet care.
What Do Kiwi Pet Sitters Need to Do?
To become and remain a member of Pet Sitting NZ, all members—whether free or paid—are required to:
- Sign up for a free or paid pet sitter membership here
- Read, understand, and sign the PSNZ Pet Care Commitment Code
- Complete our membership form
Once you sign up, the PSNZ admin team will send you an Adobe Sign document via email for easy electronic signing, allowing you to conveniently review and sign the code.
What Happens After Signing the Code?
Once you've signed the Pet Care Commitment Code, you’ll be part of the PSNZ community and benefit from our ongoing resources and support. Verified members who complete the vetting process receive a badge on their profile, highlighting their commitment to high standards of pet care, and gain permission to use this badge in their marketing materials to further promote their professionalism
Vetting Process for Paid Members
If you join as a paid member, you will also be required to complete our vetting process, which includes:
- Confirming your NZ-issued ID.
- Providing a copy of your clean criminal record.
- Providing 3+ references or accessible reviews.
- Providing a headshot image for your PSNZ ID.
Verified members who complete the vetting process receive a badge on their profile, highlighting their commitment to high standards of pet care, and gain permission to use this badge in their marketing materials to further promote their professionalism
How Does the Code Support Kiwi Pet Sitters?
By following the Pet Care Commitment Code, members are better equipped to provide exceptional service to both pets and their owners. It sets a solid foundation for members to adhere to professional pet care practices and contribute to the overall mission of improving the welfare of pets and their owners. The code is aligned with New Zealand’s pet care laws and regulations and is supported by industry professionals to ensure high-quality standards in pet care.
What are the Benefits of the Code of Conduct?
By adhering to the Pet Care Commitment Code, members gain access to:
- Clear Reference Document: A tangible guide for best practices in pet care.
- Enhanced Credibility: Boosts your professional profile and helps build trust with clients.
- Official Badge: Display the Pet Care Commitment Badge on your profile to showcase your dedication to high standards of care.
- Purrfessional Recognition: As a Purrfessional member, you’ll stand out as a pet care professional who is committed to excellence.
- Client Confidence: Pet owners can confidently trust that you're following a professional framework supported by industry experts.

How Does the Code Reflect Pet Sitting NZ’s Commitment to Pet Care?
The Pet Care Commitment Code helps ensure every member delivers exceptional care to pets and their owners. It sets a solid foundation for members to uphold good practices and contribute to the improvement of pet care standards across New Zealand. Backed by industry professionals, it’s designed to guide Kiwi pet sitters and caregivers toward ethical, compassionate, and quality care for all pets.
What Happens If I Don’t Follow the Code of Conduct?
Pet Sitting NZ has a responsibility to ensure our members are following the highest standards of care and professionalism. Members who do not adhere to the code may have their membership reviewed or revoked, as we are committed to upholding the integrity of the pet care profession. Following the code not only supports your business but also helps ensure the overall quality of pet care in New Zealand.
How Can I Access the Pet Care Commitment Code?
The Pet Care Commitment Code is available to all members of Pet Sitting NZ once you sign up for membership. Whether you are a free member or a paid member, you will be required to review, sign, and return the code as part of your membership requirements.
Ready to Join and Get Started?
If you're ready to take the next step in providing exceptional pet care and align with industry best practices, sign up today for your free or paid membership with Pet Sitting NZ.